Fast and affordable WordPress & Joomla website support.

WordPress and Joomla Tech Support - Picking up where others left off.

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How we work

Our mission is to deliver outstanding support services to take away the strain and stress that can be involved in running mission-critical websites.

01

24/7 Support Desk

Off Canvas is a 100% remote business with our team on hand across many timezones.

02

Upgrades

From simple security upgrades to full on migrations we've got you covered.

03

New Functionality

Need a custom WordPress plugin in or Joomla extensions. You're in expert hands.

04

Hosting & More...

We can take care of your hosting and cloud back up services and even manage DNS and GMail.

website tech support specialists

We pick up where others leave off.

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Joomla & WordPress specialists

We've been working with Joomla & WordPress for more than 10 years and can support and upgrade to any version.

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Monthly Retainers or PAYG

We offer great value monthly retainers or pre-purchased support blocks that enable you to Pay-As-You-Go.

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Design Customisation

Our designers and developers are on-hand to bring your theme up to date and keep it on brand and fast loading.

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24/7 Support

As a 100% fully remote team that spans many timezones, we're always available to quickly deal with any issues.

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Quick Turnarounds and SLAs

Our monthly support retainers come with a Service Level Agreement to give you greater peace of mind and certainty.

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Accountable and Reliable

All support time is logged, so we can keep you up to date with expenditure and always operating within budget.

What our clients say about us

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"The best agency we’ve worked with so far. They understand our product and are able to add new features with a great focus."

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Jenny Wilson
Vice President

"Working with this agency has been a very positive experience. They really know what they are doing. I am extremely satisfied!"

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John Williams
Co-founder

Frequently asked questions

Contact us for more info
01

How much will it cost?

A lot less than you think. Our retainer support packages start at just £295 per month and include security updates, bug fixing, uptime monitoring and much more. Check out our pricing page for more details.

02

What type of websites do you support?

We can support any WordPress or Joomla website. We also can offer support for other PHP platforms, such as Drupal and October CMS.

03

Can you do complete upgrades?

Yes, absolutely! We can take you from any legacy version to the most recent stable versions of WordPress or Joomla. We can even upgrade and refactor custom extensions, themes and plugins.

04

How does your support desk work?

When you sign up to one of our support packages you can login to our support desk and log a new issue or feature request. Our retainer clients also have access to a dedicated account manager who is available for Zoom calls. Our team is fully remote, so we cover many timezones and can usually get back to you within a few hours on most requests.

05

What information will I need to provide?

Once we have got you set up on the right support package, we'll need to get developer access to your website. We can support you on our dedicated servers or on yours, so long as we are provided with the necessary server credentials. We always back up your website before we undertake any work and can provide a staging and development server for you to review and approve changes before publishing to live.

Supporting you every step of the way.

Find out just how easy, convenient and cost-effective it can be to outsource the technical maintenance of your WordPress or Joomla website.

Send an enquiry

Please provide the following information. No hard sell, just help when you need it.

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